Terms & Conditions

Last updated: 25 October 2026

These Terms govern your use of ScanBilly, provided by ScanBilly. By creating an account or using the Service you agree to them.

1. The Service

Offline-first retail billing software, optional cloud sync, and optionally bundled hardware (receipt printers) and consumables (QR sticker rolls) on subscription.

2. Your account

• Provide accurate store and GST information — invoices are generated from what you enter.
• You are responsible for your devices, staff access you grant, and activity under your account.
• One owner per store; the owner manages staff access.

3. Subscriptions & payment

• Plans are billed in advance as listed on the pricing page, plus GST.
• Non-payment may suspend cloud sync and support; offline billing keeps working during a reasonable grace period.
• Rental hardware remains our property until any purchase terms complete.

4. Your responsibilities

• Comply with applicable laws — GST invoicing rules and consumer-messaging norms for WhatsApp.
• Obtain consent before storing customers’ phone numbers or photos.
• No reverse engineering, unauthorised resale, or attempts to breach security.

5. Data

Your business records remain yours; we process them solely to provide the Service. See the Privacy Policy.

6. Availability & support

We target high availability but do not guarantee uninterrupted cloud operation; core billing works offline by design. Support: contact@scanbilly.com.

7. Limitation of liability

To the maximum extent permitted by law, our aggregate liability is limited to fees paid by you in the three months preceding a claim. We are not liable for indirect losses or for data you entered incorrectly.

8. Termination

You may stop anytime; we may suspend accounts for breach. Your data remains exportable for 30 days after termination.

9. Governing law

Laws of India; courts at [City] have exclusive jurisdiction.

10. Contact

ScanBilly · contact@scanbilly.com